1. INTRODUCTION

1.1 Purpose and Scope

This User Agreement (“Agreement”) is a legally binding contract between you (“User”, “you”, or “your”) and Brokenpreneur (“Brokenpreneur”, “we”, “us”, or “our”), governing your access to and use of all websites, media channels, mobile websites or applications, content, digital products, services, and features operated or offered by Brokenpreneur (collectively, the “Services”).

Brokenpreneur is a digital content brand focused on entrepreneurship, mindset, personal development, and non-traditional lifestyle content, primarily delivered via YouTube and affiliated platforms. This Agreement applies to all users, whether you are a casual visitor, viewer, subscriber, contributor, or purchaser of our products or services.

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by this Agreement, along with any other applicable policies, including our Privacy Policy, Community Guidelines, and any Supplemental Terms governing specific products or services.

If you do not agree with this Agreement or any part of it, you must immediately discontinue use of the Services.

1.2 Entities Covered

This Agreement governs all current and future digital properties under the Brokenpreneur brand, including but not limited to:

• The Brokenpreneur website and any of its subdomains;

• The Brokenpreneur YouTube channel;

• Any affiliated social media profiles or distribution platforms operated by Brokenpreneur;

• Any online courses, memberships, or digital products provided directly or indirectly by Brokenpreneur;

• Any business activities conducted under the Brokenpreneur name, including events, sponsorships, and partnerships.

This website and the Brokenpreneur brand are operated and managed by SIB – Social Interactive Bee (ABN 34385758395), an Australian sole proprietorship. All digital infrastructure, payments, and customer communications are handled through SIB. For more information, visit socialinteractivebee.com.

1.3 Legal Capacity

By using the Services, you represent and warrant that you:

• Are at least 18 years of age or the age of legal majority in your jurisdiction, whichever is higher;

• Have the legal capacity and authority to enter into this Agreement;

• Will use the Services in accordance with all applicable laws and regulations.

If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this Agreement.

1.4 Updates to This Agreement

Brokenpreneur reserves the right to amend, modify, or replace this Agreement at any time to reflect changes in law, platform policies (e.g., YouTube Terms of Service), technology, our business model, or user needs. We will make reasonable efforts to notify users of material changes via our website or other appropriate means.

It is your responsibility to review the current version of the Agreement regularly. Continued use of the Services after changes become effective constitutes your acceptance of the revised Agreement.

2. DEFINITIONS

For the purpose of this Agreement, the following terms shall have the meanings set forth below. These definitions apply whether the terms are used in the singular or plural form, and whether they appear capitalized or not in other parts of the document.

2.1 “Brokenpreneur”

Refers to the brand and all content, services, products, websites, and intellectual property managed and operated by SIB – Social Interactive Bee (ABN 34385758395).

2.2 “User” or “You”

Means any individual, group, or legal entity accessing, browsing, interacting with, contributing to, or purchasing from the Services offered under the Brokenpreneur brand.

2.3 “Services”

Encompasses all online and offline offerings, including but not limited to:

• The Brokenpreneur YouTube channel and its content

• The Brokenpreneur website and its subdomains

• Email newsletters, comment sections, and forums

• Digital products (e.g., downloads, eBooks, templates)

• Online courses, coaching programs, consulting sessions

• Any membership, subscription, or access-based feature

• Social media content and communications

• Affiliate or sponsored links or partnerships facilitated through Brokenpreneur

2.4 “Content”

Includes any video, text, image, audio, graphic, code, animation, layout, interface, or multimedia element produced, published, or distributed through the Services by Brokenpreneur or its authorized agents.

2.5 “User-Generated Content” (UGC)

Means any content submitted, posted, uploaded, published, or otherwise provided by Users through the Services. This includes, without limitation, comments, feedback, testimonials, ideas, questions, and community posts.

2.6 “Account”

Refers to any user profile or registration created on the Brokenpreneur website or related services, enabling access to gated content, purchases, forums, or features requiring authentication.

2.7 “Digital Product”

Refers to any downloadable or viewable asset such as eBooks, templates, worksheets, guides, or resources made available through the Services.

2.8 “Third-Party Services”

Means any platform, application, or service not owned or operated by Brokenpreneur but which may be linked, embedded, or integrated into the Services — including but not limited to YouTube, Stripe, PayPal, Vimeo, Teachable, and social media platforms.

2.9 “Agreement”

Refers to this entire User Agreement document, including all referenced policies (e.g., Privacy Policy, Community Guidelines), and any future amendments.

3. ELIGIBILITY

3.1 Minimum Age Requirement

To access or use the Services, you must be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. By using the Services, you represent and warrant that you meet this eligibility requirement. If you are under 18, you may only use the Services under the supervision and with the consent of a parent or legal guardian, and only where permitted by applicable law.

Brokenpreneur does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information promptly.

3.2 Legal Capacity and Authority

By using the Services, you affirm that you have the full legal right, power, and authority to enter into this Agreement. If you are accessing or using the Services on behalf of an organization, company, or other legal entity, you represent and warrant that you are authorized to bind that entity to this Agreement.

3.3 Registration and Accurate Information

Certain Services may require you to register for an account, subscribe to a newsletter, or provide personal or business information. You agree to:

• Provide accurate, current, and complete information during the registration or checkout process;

• Maintain and promptly update your information to keep it true, current, and complete;

• Not create an account using a false identity or information;

• Not use another person’s or entity’s account without authorization.

Brokenpreneur reserves the right to suspend or terminate any account found to be in violation of this section.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You agree to notify us immediately at [email protected] of any unauthorized access or suspected security breach.

We are not liable for any loss or damage arising from your failure to safeguard your account information.

3.5 Restrictions on Use

You may not access or use the Services if:

• You are located in a jurisdiction where the use of the Services is prohibited by law;

• You are subject to any sanctions, restrictions, or prohibitions under applicable laws or international regulations;

• You have previously been banned or suspended from using any Brokenpreneur Services.

4. USER CONDUCT AND RESPONSIBILITIES

4.1 General Conduct Expectations

By using the Services, you agree to conduct yourself in a respectful, lawful, and responsible manner. You must not use the Services in any way that:

• Violates any applicable local, national, or international law or regulation;

• Infringes upon the rights of Brokenpreneur or any third party;

• Disrupts or interferes with the integrity, functionality, or security of the Services;

• Harms, threatens, abuses, harasses, defames, or intimidates any individual or group.

4.2 Prohibited Activities

Without limiting the generality of the above, you specifically agree not to:

• Impersonate any person or entity, or falsely state or misrepresent your affiliation;

• Engage in unauthorized commercial activities using the Services (e.g., selling, advertising, or promoting outside businesses);

• Upload, share, or link to any material that is harmful, illegal, defamatory, obscene, discriminatory, or otherwise objectionable;

• Distribute viruses, malware, or any harmful code;

• Attempt to gain unauthorized access to our systems, servers, or user accounts;

• Use any automated system (e.g., bots, scrapers, crawlers) to access the Services without express written permission.

4.3 User-Generated Content Responsibilities

If you submit or contribute any User-Generated Content (UGC), including comments, testimonials, forum posts, video responses, or any other material:

• You retain ownership of your content, but grant Brokenpreneur a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, display, modify, distribute, publish, and create derivative works from such content in connection with the Services and the promotion thereof;

• You warrant that you own or have the necessary rights and permissions to submit the content and grant the above license;

• You agree not to submit content that infringes upon third-party intellectual property, privacy, publicity, or contractual rights.

4.4 Community Participation

Where the Services include interactive features (such as YouTube comments, forums, or social media communities), you agree to participate respectfully and constructively. We reserve the right to moderate, edit, or remove content or users at our sole discretion for any reason, including but not limited to violations of these Terms or our Community Guidelines.

4.5 Reporting Violations

If you believe that another user is violating these Terms or engaging in inappropriate behavior, you are encouraged to report the activity to us via email at [email protected]. Please include “Violation Report” in the subject line to ensure timely handling. Reports will be reviewed confidentially and addressed at our discretion.

5. INTELLECTUAL PROPERTY RIGHTS

5.1 Ownership of Content

All content, trademarks, logos, service marks, designs, videos, images, audio, layouts, text, graphics, code, and other intellectual property appearing on or through the Services (collectively, “Content”) are the exclusive property of Brokenpreneur or its licensors, and are protected by copyright, trademark, trade dress, and other applicable intellectual property laws.

No right, title, or interest in any Content is transferred to you through your use of the Services. All rights not expressly granted in this Agreement are reserved by Brokenpreneur.

5.2 Use of Content

Subject to your compliance with these Terms, you are granted a limited, revocable, non-exclusive, non-transferable license to access and view the Content for your personal, non-commercial use only.

You may not:

• Reproduce, download, distribute, publicly display, publish, repurpose, or modify any Content without our prior written consent;

• Use any Content, branding, or trade dress in a way that misrepresents your relationship with Brokenpreneur;

• Use or frame the Brokenpreneur name or logos in meta tags or hidden text;

• Reverse engineer or attempt to derive the source code of any proprietary software or systems used in our Services.

5.3 Digital Products and Templates

Any templates, guides, worksheets, or other downloadable products sold or distributed by Brokenpreneur are licensed for individual use only. Redistribution, resale, or unauthorized duplication is strictly prohibited. In some cases, specific product terms may apply and will be made available at the point of purchase.

5.4 User-Generated Content (UGC) License

By submitting any User-Generated Content to the Services, you grant Brokenpreneur a worldwide, royalty-free, irrevocable, perpetual, non-exclusive license to use, reproduce, display, modify, adapt, distribute, and create derivative works from your content in connection with the Services and for promotional purposes, in any media now known or later developed.

You acknowledge that this license includes the right for Brokenpreneur to use your content in social media posts, marketing materials, published videos, testimonials, and other brand communications, with or without attribution.

5.5 Image, Voice, and Likeness Rights

All visual and audio depictions of the Brokenpreneur creator(s), including name, voice, likeness, persona, and performance, are protected by intellectual property, publicity, and privacy laws. You may not use, imitate, or reproduce any such depictions without express prior written authorization.

Unauthorized use, deepfakes, impersonations, or manipulated media involving the identity of the Brokenpreneur brand or its representatives may be prosecuted to the fullest extent permitted by law.

5.6 Infringement Reporting

If you believe that any Content available through the Services infringes upon your copyright or other intellectual property rights, you may notify us at [email protected] using the subject line “Infringement Notice”. Please include:

• Your name and contact information;

• A description of the alleged infringement;

• The URL or specific location of the infringing material;

• A statement of good faith belief that the use is unauthorized;

• A sworn statement under penalty of perjury that the above information is accurate and that you are authorized to act on behalf of the rights holder.

6. PAYMENT TERMS

6.1 Pricing and Currency

All fees for digital products, memberships, consulting services, or other paid offerings provided through the Services are listed in Australian Dollars (AUD) unless otherwise stated. Brokenpreneur reserves the right to adjust pricing at any time to reflect changes in market conditions, service scope, or promotional offers. Updated pricing will be clearly communicated at the point of purchase and will not apply retroactively to completed transactions.

6.2 Payment Methods

We accept a variety of secure payment methods, including but not limited to:

• Credit and debit cards

• PayPal

• Stripe

• Apple Pay (where available)

Payment methods may be introduced or removed from time to time at our sole discretion, without prior notice, based on platform availability or provider changes.

By submitting payment information, you authorize us to charge the provided method for the selected product or service, including recurring charges if applicable.

6.3 Billing and Subscriptions

Some services or products may be offered on a recurring billing cycle (e.g., monthly or annually). If you enroll in a subscription:

• You agree to recurring charges at the stated intervals until you cancel;

• You may cancel at any time through your account dashboard or by contacting [email protected];

• Cancellation prevents future billing but does not trigger a refund for the current billing period unless required by law.

We reserve the right to suspend or terminate access to Services for accounts with overdue or declined payments.

6.4 Refund Policy

Unless explicitly stated otherwise, all digital product sales are final and non-refundable due to the immediate access and nature of the content. Refunds may be considered in exceptional cases where:

• The product or service was not delivered as promised;

• There was a confirmed technical error on our side that prevented access;

• A refund is required under the Australian Consumer Law (ACL).

All refund requests must be submitted to [email protected] within 14 days of purchase and include proof of transaction. We reserve the right to deny refund requests that do not meet the conditions above.

6.5 Taxes

All listed prices include Goods and Services Tax (GST) where applicable under Australian tax law. You are solely responsible for any other taxes or import fees that may apply in your jurisdiction.

6.6 Disputed Charges

If you believe a charge was made in error, you must contact us first to resolve the issue before initiating a chargeback or payment dispute. Filing a false or unwarranted dispute may result in termination of access to the Services and may be pursued legally if the claim is deemed fraudulent.

7. DISCLAIMERS AND LIMITATION OF LIABILITY

7.1 No Professional Advice

All content provided through the Services is intended for informational, educational, inspirational, and entertainment purposes only. While Brokenpreneur may share opinions, personal experiences, entrepreneurial strategies, commentary, or lifestyle insights, none of this should be interpreted as professional financial, legal, psychological, or medical advice.

You are solely responsible for evaluating the appropriateness of any information for your individual situation, and we recommend consulting with licensed professionals before making any major decisions based on content provided through the Services.

7.2 As-Is Basis

The Services are provided “as is” and “as available,” without warranties of any kind, either express or implied. To the fullest extent permitted by law, Brokenpreneur disclaims all warranties, including but not limited to:

• Fitness for a particular purpose

• Merchantability

• Accuracy, completeness, or reliability

• Security or availability of the Services

• That the Services will be uninterrupted, error-free, or free of harmful components

7.3 User Responsibility

You acknowledge that you use the Services at your own discretion and risk. Brokenpreneur is not liable for any actions you take or refrain from taking based on the information, tools, or inspiration shared through the Services, including but not limited to:

• Business decisions

• Financial losses

• Missed opportunities

• Emotional or psychological outcomes

7.4 Third-Party Content and Links

The Services may contain links to third-party websites, services, or content not owned or controlled by Brokenpreneur. These are provided for convenience only.

Brokenpreneur does not endorse, guarantee, or assume responsibility for any third-party content, services, or platforms. Your interactions with third-party websites are solely between you and the third party, and subject to their terms and privacy policies.

7.5 Limitation of Liability

To the fullest extent permitted by applicable law, Brokenpreneur, its operators, contributors, affiliates, partners, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, goodwill, or business opportunities

• Service interruptions or delays

• Unauthorized access to or use of your data or account

In jurisdictions where limitations on liability are not permitted, our liability will be limited to the maximum extent allowed by law.

8. INDEMNIFICATION

8.1 User Indemnity Obligation

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Brokenpreneur, its operators, affiliates, contractors, licensors, employees, agents, and legal representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses — including reasonable legal and accounting fees — arising out of or in any way connected with:

• Your access to or use of the Services;

• Your breach or alleged breach of this Agreement;

• Your violation of any applicable law, regulation, or third-party right;

• Any User-Generated Content submitted by you, including claims of infringement or defamation;

• Your misuse of any content, media, branding, or intellectual property of Brokenpreneur.

8.2 Duty to Cooperate

If Brokenpreneur becomes subject to a legal claim that requires indemnification from you, you agree to:

• Cooperate fully in the defense or settlement of such claim;

• Provide all necessary information, documents, and assistance;

• Allow Brokenpreneur to assume exclusive control of the defense and/or settlement process, unless otherwise required by law.

Failure to cooperate may result in a waiver of your indemnification obligations.

8.3 Enforcement and Recovery

Brokenpreneur reserves the right to seek reimbursement from you for any legal fees, settlements, damages, or costs it incurs as a result of claims or proceedings arising from your breach of this Agreement. This obligation survives the termination or expiration of this Agreement.

9. TERMINATION

9.1 Termination by Brokenpreneur

Brokenpreneur reserves the right to suspend, limit, or terminate your access to the Services, your account, or any related functionality at any time, without prior notice or liability, for any reason, including but not limited to:

• Breach of this Agreement or other applicable policies;

• Abuse, harassment, or harmful behavior toward other users or our team;

• Illegal or unethical conduct;

• Repeated chargebacks, disputes, or fraudulent activity;

• Violation of intellectual property rights or other misuse of content.

Termination may include deletion of your user profile, revocation of licenses or subscriptions, and permanent removal from community areas.

9.2 Termination by the User

You may terminate your use of the Services at any time by:

• Discontinuing access to the website, YouTube channel, or affiliated platforms;

• Canceling your membership or subscription (if applicable) via your account settings or by contacting [email protected].

Termination by the user does not automatically entitle you to a refund for any unused portion of a product or subscription unless otherwise stated in our Refund Policy or required under Australian Consumer Law.

9.3 Effects of Termination

Upon termination:

• All rights granted to you under this Agreement immediately cease;

• You must stop using and delete or destroy any downloaded content, tools, or materials provided by Brokenpreneur;

• Any sections of this Agreement which by their nature should survive termination (e.g., intellectual property, disclaimers, indemnification, dispute resolution) shall remain in effect.

9.4 No Waiver of Rights

Termination of your access does not limit Brokenpreneur’s right to pursue legal action or seek remedies for past breaches or violations of this Agreement, including those that occurred prior to termination.

10. DISPUTE RESOLUTION

10.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Northern Territory, Australia, without regard to its conflict of law provisions. You agree that any legal disputes will be subject to the jurisdiction of the courts located in Darwin, NT, Australia, unless otherwise specified in an arbitration clause.

10.2 Informal Resolution First

Before initiating any formal legal action, you agree to first attempt to resolve the dispute informally by contacting us at [email protected] with the subject line “Dispute Resolution Request.” We will work with you in good faith to try to resolve the issue through dialogue within 30 days of receiving the notice.

10.3 Binding Arbitration

If we are unable to resolve the dispute informally within 30 days, either party may elect to submit the dispute to final and binding arbitration under the rules of the Australian Centre for International Commercial Arbitration (ACICA).

• The arbitration shall take place in Darwin, NT, Australia;

• The proceedings shall be conducted in English;

• The decision of the arbitrator shall be final and binding on both parties;

• Each party shall bear its own legal costs, except where the arbitrator decides otherwise.

10.4 No Class Actions

You agree that any claims or disputes must be brought on an individual basis. You expressly waive your right to participate in any class action, class arbitration, or representative action, whether as a plaintiff or class member.

10.5 Injunctive and Equitable Relief

Notwithstanding the above, Brokenpreneur retains the right to seek injunctive or equitable relief in a court of competent jurisdiction if you breach or threaten to breach provisions relating to intellectual property, confidential information, or misuse of the Services.

11. MISCELLANEOUS

11.1 Entire Agreement

This Agreement, together with our Privacy Policy, Refund Policy, and any other supplemental terms explicitly referenced herein, constitutes the entire understanding and agreement between you and Brokenpreneur with respect to your use of the Services. It supersedes all prior or contemporaneous communications, whether oral or written.

11.2 Changes to the Agreement

Brokenpreneur reserves the right to amend or update this Agreement at any time. Updates will become effective upon being posted to our website or delivered via email or other reasonable communication methods.

Your continued use of the Services after changes take effect constitutes your acceptance of the revised terms. If you do not agree to the changes, you must stop using the Services.

11.3 Waiver

No failure or delay by Brokenpreneur in exercising any right, remedy, or power under this Agreement shall operate as a waiver of such right or remedy. Any waiver must be made explicitly in writing and signed by an authorized representative of Brokenpreneur.

11.4 Severability

If any provision of this Agreement is found to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable, consistent with the original intent.

11.5 Assignment

You may not assign, transfer, or sublicense your rights or obligations under this Agreement without our prior written consent. Brokenpreneur may assign its rights and obligations without restriction, including to any successor entity or affiliate.

11.6 Force Majeure

Brokenpreneur shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to acts of God, natural disasters, pandemics, labor disputes, war, terrorism, embargoes, governmental actions, network failures, or third-party service interruptions.

11.7 Contact Information

For any legal questions, disputes, concerns, or notices under this Agreement, please contact us at:

Brokenpreneur

Operated by SIB – Social Interactive Bee (ABN 34385758395)

Darwin, Northern Territory – Australia

Email: [email protected]

User Agreement